A CTSC Request Management System: Design, Development and Deployment
نویسندگان
چکیده
This paper presents the design, development, and deployment of a novel request management system (RMS) for the Clinical & Translational Science Collaborative (CTSC). The RMS’s main goal is to provide a variety of domain expertise in areas such as statistical analysis, data management, and regulatory policy and procedures to clinical investigators who are unlikely to have them available. Consultation activities provided by domain experts are managed through the RMS in a role-based and structured way so that consultation areas and names of experts are visible and consultation services are easily reportable. Clinical translational science is a demanding area due to its inherent interdisciplinary nature. Our RMS is the first of its kind that streamlines the process of creating a catalog of expertise within a CTSA site and managing the requests and services provided domain experts in a scalable system with an intuitive user interface.
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